Shipping policy
Shipping Policy
Because our products are made to order, please allow time for your item to be created before it ships.
Processing & Production
Each item is produced especially for you after your order is placed. Most orders are produced within 2–5 business days before being shipped. Production times may vary during holidays, high-volume periods, or due to product availability.
Shipping & Delivery
Once your order has shipped, you’ll receive a shipping confirmation with tracking information when available.
Delivery times vary depending on your location and the shipping method available for your order. Please keep in mind that production time and shipping time are separate—the estimated delivery time begins after your order has been produced.
Shipping Costs
Shipping costs are calculated at checkout based on the products in your order and delivery destination.
Multiple Packages
Some MyLayoverLife products may be produced and shipped from different facilities. If you order multiple items, they may arrive in separate packages and at different times.
Incorrect Shipping Addresses
Please double-check your shipping address before submitting your order. Once an order has entered production or shipped, we may not be able to change the delivery address.
MyLayoverLife is not responsible for packages that cannot be delivered due to an incorrect or incomplete address provided at checkout.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, defective, or incorrect—or you believe your package has been lost in transit—please contact us with your order number and details about the issue. We’ll review the situation and do our best to make it right.
Shipping Delays
While we work with our fulfillment partners to get orders to you as quickly as possible, occasional carrier, weather, holiday, or other unforeseen delays can occur after a package has shipped.
Questions?
Have a question about your order? Contact us at mylayoverlife@yahoo.com and include your order number so we can help.